This Privacy Policy explains how 22f999 collects, uses, stores, and protects the personal information of players across Bangladesh. We are committed to handling your data with transparency, care, and respect for your rights at every step of your journey on our platform.
These six cards summarise the key privacy principles applied across the 22f999 platform. The full, binding policy text is set out in the legal sections below.
22f999 collects registration data (name, date of birth, mobile number), transaction records, device and browser information, and gameplay activity. We collect only what is necessary to operate your account and meet legal obligations.
Your data is used to operate your 22f999 account, process bKash, Nagad, and Rocket transactions, verify your identity, prevent fraud, fulfil responsible gaming obligations, and — where you have opted in — send promotional communications.
All data transmitted to and from 22f999 is encrypted using 256-bit SSL technology. Account credentials are stored using industry-standard hashing. Access to personal data is restricted to authorised staff on a strict need-to-know basis.
22f999 does not sell your personal data. Data may be shared with payment processors (bKash, Nagad, Rocket), certified game providers (Pragmatic Play, Evolution Gaming, Ezugi), and fraud prevention services — solely to deliver the 22f999 service.
You have the right to access, correct, or request deletion of your personal data held by 22f999. You may also withdraw consent for marketing communications at any time via your account settings or by contacting our support team.
22f999 uses essential cookies to keep your session active and functional cookies to remember your preferences. Analytics cookies help us improve platform performance. You can manage cookie preferences via your browser settings at any time.
22f999 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://22f999.app and all associated subdomains. This Privacy Policy explains how we collect, use, store, share, and protect personal information relating to individuals ("you", "your") who visit, register on, or use any part of the 22f999 platform.
This Policy applies to all personal data processed by 22f999 in connection with the provision of its services to players in Bangladesh, including account registration, deposits and withdrawals, gameplay activity, customer support interactions, and marketing communications where you have opted in to receive them.
By creating a 22f999 account or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should cease use of the platform and contact our support team to close your account.
For the purposes of this Privacy Policy, the following definitions apply:
22f999 collects personal data in the following categories, depending on how you interact with our platform:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Provided by you at registration or during KYC verification |
| Contact Data | Mobile number, email address, residential address in Bangladesh | Provided by you at registration or account update |
| Financial Data | bKash/Nagad/Rocket account number, transaction amounts, deposit and withdrawal history | Generated during payment processing |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Collected automatically via platform access logs and cookies |
| Gameplay Data | Game history, bet amounts, win/loss records, session duration, responsible gaming tool usage | Generated automatically during platform use |
| Communications Data | Support ticket content, live chat transcripts, email correspondence | Provided by you when contacting customer support |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, notification preferences | Provided by you at registration or via account settings |
22f999 does not intentionally collect sensitive personal data such as biometric data, racial or ethnic origin, political opinions, religious beliefs, or health information, except where age and identity verification may incidentally require review of an official document containing such details. In those cases, the document is reviewed solely for verification purposes and is not stored beyond the period necessary for that purpose.
22f999 uses your personal data for the following purposes:
22f999 processes your personal data on one or more of the following legal bases:
22f999 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Personal data may be shared in the following limited circumstances:
All financial transactions on the 22f999 platform are processed through certified payment gateways. 22f999 does not store full payment account credentials (such as complete bKash PINs or Nagad account passwords) on its own servers. Transaction records — including deposit amounts, withdrawal amounts, dates, and reference numbers — are retained by 22f999 for the period specified in Section 9 (Data Retention) to meet financial record-keeping and anti-money-laundering obligations.
All payment data is transmitted over encrypted connections. 22f999 employs industry-standard tokenisation practices where available to minimise the exposure of raw payment identifiers within our systems.
22f999 uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are used:
You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of the 22f999 platform. 22f999 does not use third-party advertising cookies or cross-site tracking cookies.
22f999 retains personal data for as long as is necessary for the purposes set out in this Policy, or as required by applicable law. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with industry-standard data destruction practices.
Subject to applicable law, you have the following rights in respect of your personal data held by 22f999:
To exercise any of these rights, please contact 22f999 support using the details in Section 16. We will respond to all verified data rights requests within 30 days of receipt. We may ask you to verify your identity before processing a data rights request.
22f999 implements a comprehensive set of technical and organisational measures to protect personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 22f999 will notify affected players and relevant authorities in accordance with applicable legal requirements, without undue delay.
The 22f999 platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from any person under the age of 18. All registration applications are subject to age verification checks, and accounts where the holder is found to be under 18 will be immediately and permanently closed.
22f999 may send you promotional offers, bonus announcements, and platform updates via SMS or email, but only where you have explicitly opted in to receive such communications at registration or through your account settings.
You may opt out of marketing communications at any time by:
Opting out of marketing communications will not affect the delivery of transactional communications relating to your account (such as deposit confirmations, withdrawal notifications, or important security alerts), which are sent as part of the contractual service regardless of your marketing preferences.
The 22f999 platform may from time to time contain references to third-party services, game providers, or payment partners. While we take care to work only with reputable partners, 22f999 is not responsible for the privacy practices or content of any third-party website or service. Once you navigate away from the 22f999 platform to a third-party site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party services you access.
22f999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. Where changes are material, we will provide notice to active account holders via their registered mobile number or email address, or by means of a prominent notice on the 22f999 platform, at least 14 days before the updated Policy takes effect.
The "Last Updated" date at the top of this document reflects the most recent revision. We encourage you to review this Policy periodically. Continued use of the platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 22f999 holds about you, please contact our support team. We aim to acknowledge all data-related enquiries within 24 hours and to provide a substantive response within 30 days.
Please include your registered username and a clear description of your request when contacting us regarding your personal data rights. 22f999 may ask you to verify your identity before actioning any data rights request, in order to protect your account from unauthorised third-party access.
Now that you know how 22f999 protects your personal data, explore our full casino lobby, check out cricket betting markets, or visit our FAQ for quick answers. For adults aged 18 and above only.